Legal

Refund Policy

Last Updated: 07/07/2026

Welcome to Sarvochch. This Refund Policy governs payments made for subscriptions, lead services, and other paid services offered through the Sarvochch platform.

1.Subscription Fees

All subscription fees paid by Dealers, Builders, Architects, Interior Designers, or other users are non-refundable once the subscription has been activated.

Cancellation of a subscription will prevent future renewals but will not entitle the user to any refund for the current subscription period.

2.Duplicate Payments

If a user is charged more than once for the same subscription or service due to a technical error, the excess amount will be refunded after verification.

Approved refunds will be processed within 7 to 10 business days and credited through the original mode of payment.

3.Failed Transactions

If a payment is successfully debited but the subscription or service is not activated due to a technical issue on Sarvochch's side, the amount may be:

  • Refunded to the original payment method; or
  • Credited to the user's account, as mutually agreed.

4.Lead and Requirement Services

Charges paid for leads, enquiries, requirements, or introductions to customers are non-refundable once the information has been delivered or made accessible to the user.

5.Assisted Deal Service Charges

Any service charges, commissions, convenience fees, or assisted-deal charges collected by Sarvochch are non-refundable once the service has been rendered.

6.Refund Eligibility

Refunds may be considered only in the following situations:

  • Duplicate payment made by the user.
  • Technical error resulting in payment without service activation.
  • Unauthorized transaction verified by Sarvochch.

Sarvochch reserves the right to reject refund requests that do not meet the above conditions.

7.Refund Request Procedure

To request a refund, users may contact:

  • Email: support@sarvochch.com
  • Phone: +91-9391526957

The request should include:

  • Registered name
  • Registered mobile number
  • Transaction ID
  • Payment date
  • Reason for refund request

8.Processing Time

Approved refunds are generally processed within 7–10 business days, depending on the policies of the payment gateway and the user's bank.

9.Contact Us

For any questions regarding this Refund Policy, please contact: